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LOCKY COMMUNICATION

Cancellation and Refund Policy

Last updated: 2026

Travel tickets

Cancellation of train, flight, bus and hotel bookings follows the rules of Indian Railways, the airline, bus operator or hotel concerned. Refund amounts and timelines are decided by them.

Our service charge for completed bookings is generally non-refundable.

Government & digital services

Official government fees, once paid on a portal, are non-refundable as per the department's rules. Our service charge may be refunded if we are unable to start the work.

Bill payments & recharges

Successful payments cannot be reversed by us. Failed transactions are refunded as per the provider's process.

How to request

Visit our centre or contact us by phone/WhatsApp with your receipt. We will help you raise the cancellation or refund with the provider.

Questions? Contact LOCKY COMMUNICATION, Manapur, Rajkanika, Odisha, India — Phone 9556269733.